Sentiment plaques are laser engraved into a silver or gold plate. The plaque finish will match the hardware finish chosen on the bag.

Personalized engravings may include up to 100 characters. Type your message in the text field box.

Engraving style and text will be confirmed with each customer during order processing.

The Bella Rosa Collection is committed to responsible manufacturing and a reduction of overproduction.

As such, all handbags and purses in the Bella Rosa Collection are 'made-to-order.'

Once an order is placed, your couture bag will be handmade by the finest craftsmen and artists in Florence, Italy.

Your bag will be delivered within 3-6 weeks, depending on complexity of the design.

All 'pre-order' bags have a longer processing time. Please note the estimated fulfillment date in the product description above.

Made-to-order clutches are handcrafted in Italy. Please allow 3-6 weeks from the order date for your made-to-order clutch to arrive from Italy. 

If your bag is sold for pre-order, processing times will be longer. Please note the fulfillment date in the product description above.

Domestic orders will be shipped with tracking numbers and delivery confirmation.

International shipments, including shipments to Canada, may be subject to local government taxes and fees such as duties and import. Any duty and import fees are the responsibility of the purchaser and will be paid upon pickup from your local postal office.

Complimentary expedited, 2-day shipping is included on all orders. Please note, signature is required upon delivery.

Made-to-order clutches require 3-6 weeks of processing to handcraft your bag in Italy by our finest craftsmen and artisans. The shipping method chosen controls how quickly the bag is delivered to your destination after the 3-6 weeks of processing in Italy.

ALL SALES ARE FINAL.

The Bella Rosa Collection offers customers a unique, bespoke experience to customize their own couture bag. For this reason, all sales are final on all purchases. 

If you have questions about your bespoke clutch or handbag, please inquire via our online concierge. Exact measurements and product details are provided on each product listing. Please review the bag measurements and details before purchase. 

In the event of a manufacturing defect, please email us at hello@thebellarosacollection.com within 24 hours of receiving your bag. The Bella Rosa Collection retains full discretion to assess the product for manufacturing defects and reserves the right to refuse any return that does not fit within the return criteria. If your return is denied, the merchandise will be sent back to the customer at the customer's expense and a refund will not be issued. 

Want to match your outfit perfectly? Order a sample swatch, available in all satin color variations.