ALL SALES ARE FINAL.
The Bella Rosa Collection offers customers a unique, bespoke experience to customize their own couture bag. For this reason, all sales are final on all purchases.
If you have questions about your bespoke clutch or handbag, please inquire before purchase. Exact measurements and product details are provided on each product listing. Please review the bag measurements and details before purchase.
In the event of a manufacturing defect, please email us at firstname.lastname@example.org within 24 hours of receiving your bag. The Bella Rosa Collection retains full discretion to assess the product for manufacturing defects and reserves the right to refuse any return that does not fit within the return criteria. If your return is denied, the merchandise will be sent back to the customer at the customer's expense and a refund will not be issued.
Fulfillment and shipping times
Made-to-order clutches are handcrafted in Italy. Please allow 3-6 weeks from the order date for your made-to-order clutch to arrive from Italy.
Domestic orders will be shipped with tracking numbers and delivery confirmation.
Complimentary expedited, 2-day shipping is included on all orders. Please note, signature is required upon delivery.
Made-to-order clutches require 3-6 weeks of processing to handcraft your bag in Italy by our finest craftsmen and artisans. The shipping method chosen controls how quickly the bag is delivered to your destination after the 3-6 weeks of processing in Italy.
Yes, we collaborate with wedding & professional stylist
Yes, the Bella Rosa Collection works directly with brides or with your professional stylist.
Please be aware of the delicacy of your clutch and carry with care. For stain removal, we recommend Silk & Clean wipes. We include a complimentary wipe with your clutch.